FAQ
What currency are your prices listed in?
All prices on our store are displayed in AUD.
How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery times:
- Australia: 3–8 business days
- International: 7–15 business days
Will I receive tracking information?
Yes. Once your order has been shipped, tracking details will be sent to your email.
How do Casilé pieces fit?
Our Signature Collection is designed with a relaxed oversized fit. For a more standard fit, we recommend sizing down.
What if I receive a damaged or incorrect item?
Please contact us at hello@shopcasile.com within 7 days of receiving your order and we’ll make it right.
Can I return my order?
Yes. We accept returns on unworn items in original condition within 14 days of delivery. Please refer to our Refund Policy for full details.
How can I contact Casilé?
For all enquiries, contact:
hello@shopcasile.com
Australia